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Shipping Policy

Where ever you are in the world, we aim to offer you the best shipping options available.

Local Delivery in Singapore & Malaysia

Standard Delivery (Singapore): 2-3 working days*

Standard Delivery (Malaysia): 7-14 working days*

SGD$5 per delivery, free for all orders above SGD$80

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders made are processed and ready for dispatch within 1 business day.
  • Shipping time: This refers to the time it takes for items to be shipped from our local warehouse to the destination. 

International Delivery (Worldwide)

DHL Express Worldwide: 3-5 working days*

– As charged based on country, free for orders above $300 

Every day, we deliver to hundreds of customers across the world ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders made are processed and ready for dispatch within 1 business day.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International Delivery usually takes about 2-4 business days.

A delivery is also considered a pickup if your region does not allow for it to be shipped to your door.

Duties and Taxes:

Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order.  You may check with your country’s customs office to determine if there will be additional costs.

Regulations and Restrictions:

The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products.  By placing an international order the buyer is responsible for abiding by their country’s laws, regulations, and restrictions. If product is seized and destroyed by customs, we will NOT be responsible for the losses, product, or shipping refunds.

*Estimated Delivery Timings based on Couriers’ projection

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